Troubleshooting
Printer dropped and got stuck in a print
What caused this to happen? The cause of this issue can vary, but you should check the following things: Check if the blue USB cable was disconnected during the print. If the USB cable gets disconnected during a print, it interrupts the communication ...
Z-Offset did not calibrate properly
Make sure your BuildBee is running the latest version. If you are still experiencing issues with your Z-Offset being too high/low even after calibrating it, something may have gone wrong during the calibration process. While it is an uncommon ...
I’m getting over temperature, under temperature and thermal runaway warnings
Your Me2 extruder is equipped with a temperature sensor called a thermistor. The thermistor is part of a feedback loop that maintains the print nozzle at the right temperature to melt and extrude plastic filament. This feedback is called a ...
Motor drivers
What's wrong? If you are experiencing issues with one of your printer’s motors, the root of the problem may be the driver chip that controls that motors movement. This includes the motor on the extruder head that ‘grabs’ filament and pushes it ...
Nozzle Height
Having the correct extruder nozzle height is essential for high quality 3D printing. If the extruder nozzle is too high, your filament will extrude into the air, leading to poor adhesion onto the print bed and poor print quality. Having the extruder ...
Extruder Makes a Clunking Sound
The clunking sound comes from the stepper motor in the extruder head skipping because it’s overloaded - in other words it’s taking too much effort to push fresh filament into the hot-end, melt it and extrude it onto the build surface. This can result ...
Limit switches
If your printer moves unexpectedly when starting a print, or an axis keeps trying to move even though its at its limit, there may be a problem with one of the axis limit switches. While this is a rare occurrence, troubleshooting this issue is very ...