Printer dropped and got stuck in a print
What caused this to happen?
The cause of this issue can vary, but you should check the following things:
- Check if the blue USB cable was disconnected during the print. If the USB cable gets disconnected during a print, it interrupts the communication of GCODE to the printer.
- Check to see if the power to the printer was interrupted during the print.
- The print did not stick properly and has collected around the nozzle without being cancelled early in the print. Check your model for errors (Avoiding odd printing behaviour) or check your current Z offset settings (Calibrating your Z-Offset).
Removing the print from the extruder
DO NOT attempt to remove the damaged print from the extruder without heating it up first.
Step 1 - Manually heat the extruder
- Access your list of printers from the top right hand corner of the BuildBee interface.
- Select the 'MAINTENANCE' button next to the printer that is stuck.
- Select the 'CONTROLS' tab.
- Select 220°C as the target temperature.
Step 2 - Raise the extruder
- Once the extruder has reached the target temperature, raise the extruder out of the print (or let it drop off) by selecting the 'UP' button in the maintenance control panel.
Cleaning the extruder nozzle
Regularly cleaning and performing some basic maintenance on your extruder will help to maximise the lifetime of this hard-working part of your printer. What do I need? - Scouring pad (scotch brite or similar). How to clean the extruder nozzle ...
How to change the extruder nozzle
If you change your nozzle to a size other than 0.4mm, you will not be able to use your Me3D printer with BuildBee software. When to change the extruder nozzle You may need to change your extruder nozzle from time to time, whether you're experimenting ...
3D print troubleshooting guide
Looking to improve the quality of your 3D printed models, but not sure where to start? Most of the time these issues are easy to fix and don’t require messing around with print settings. We have compiled a list of some common issues that can happen ...
Having the correct extruder nozzle height is essential for high quality 3D printing. If the extruder nozzle is too high, your filament will extrude into the air, leading to poor adhesion onto the print bed and poor print quality. Having the extruder ...
Extruder Makes a Clunking Sound
The clunking sound comes from the stepper motor in the extruder head skipping because it’s overloaded - in other words it’s taking too much effort to push fresh filament into the hot-end, melt it and extrude it onto the build surface. This can result ...